# SyncWords

> Live AI translation, captioning, and dubbing platform for broadcast, streaming, and live events. Lowest latency in the industry (<1 second for captions), FCC-compliant, supporting 100+ languages with emotion-preserving AI voice translation.

SyncWords is a B2B SaaS platform that powers live streams, broadcasts, and events with accurate captions, real-time subtitles, and AI voice translation (Vocalics). Trusted by 1,000+ companies including Newsmax, NTT, and Red Bee Media. We process 35,000+ live events annually with 34,000+ hours of live media translated yearly.

## Products

### Vocalics (AI Dubbing)
Real-time AI voice translation that preserves speaker emotion and voice characteristics for live broadcasts and streams.

**Key Features:**
- Emotion preservation through neural voice cloning
- Real-time processing with <2 second latency
- 30+ target languages including CJK, Arabic, Hebrew
- Maintains speaker's cadence, tone, and personality
- No character limitations or pre-training required

**Technical Specifications:**
- End-to-end latency: <2 seconds
- Voice cloning: Real-time neural synthesis
- Format support: HLS, SRT, RTMP, WebRTC
- Processing: 3-stage pipeline (speech recognition → translation → voice synthesis)

**Use Cases:**
- Live sports broadcasts (commentator voice in multiple languages)
- News broadcasting (anchor voice in viewer's language)
- International conferences and webinars
- OTT platform content localization

**Documentation:** [https://www.syncwords.com/products/live-ai-translation](https://www.syncwords.com/products/live-dubbing)

### Live Captioning
Broadcast-grade closed captions with industry-lowest latency and FCC compliance certification.

**Key Features:**
- <1 second end-to-end latency (lowest in industry)
- FCC Part 79 compliant for US broadcasters
- 95%+ accuracy with custom dictionaries
- Real-time quality monitoring
- Breaking news terminology support

**Technical Specifications:**
- Formats: 608, 708, Teletext, WebVTT, DVB-TTML
- Delivery: SRT, HLS, CMAF ingest
- Latency: <1 second (typical 500-800ms)
- Accuracy: 95%+ verbatim transcription
- Compliance: FCC Part 79, Section 508

**Use Cases:**
- Live television broadcasts (news, sports, entertainment)
- Streaming platforms requiring accessibility compliance
- Breaking news with technical terminology
- Multi-platform delivery (broadcast + OTT simultaneously)

**Documentation:** [https://www.syncwords.com/products/automated-captions](https://www.syncwords.com/products/automated-captions)

### Live Subtitling
Real-time subtitle translation to 100+ languages with full Unicode support for non-Latin scripts.

**Key Features:**
- 100+ target languages
- Full Unicode: Cyrillic, CJK, Arabic, Hebrew, Thai, and 60+ non-Latin scripts
- DVB-TTML for non-Latin character delivery
- Accurate and synced even in noisy environments
- Proven in high-load broadcast scenarios

**Technical Specifications:**
- Languages: 100+ including all major scripts
- Format: DVB-TTML (broadcast standard), WebVTT, SRT
- Accuracy: 95%+ even with background noise
- Character sets: Full Unicode support
- Delivery: HLS, CMAF, SRT streams

**Use Cases:**
- International broadcast distribution
- OTT platforms expanding to global markets
- Multilingual conferences and events
- Sports streaming to international audiences

**Documentation:** [https://www.syncwords.com/products/live-ai-translation](hhttps://www.syncwords.com/products/live-ai-translation)


## Solutions by Industry

### Sports Streaming
Turn local matches into global events with multilingual commentary and captions.

**Capabilities:**
- Live commentary dubbing in viewer's language
- Stadium atmosphere preservation
- Multi-language audio tracks for streaming
- Real-time captions for accessibility compliance

**Target Audience:** Sports leagues, teams, broadcasters, OTT sports platforms

**Documentation:** [https://www.syncwords.com/solutions/live-sports](https://www.syncwords.com/solutions/live-sports)

### Live News Broadcasting
Deliver news simultaneously in multiple languages while maintaining FCC compliance.

**Capabilities:**
- 6:00 PM news in English, Spanish, Mandarin, Arabic simultaneously
- Breaking news caption accuracy with custom dictionaries
- FCC-compliant caption delivery
- Anchor voice preservation in AI dubbing

**Target Audience:** News networks, local stations, international broadcasters

**Documentation:** [https://www.syncwords.com/solutions/captioning-translation-for-live-news](https://www.syncwords.com/solutions/captioning-translation-for-live-news)

### Broadcast Television
Full-service captioning and translation for traditional TV broadcasters.

**Capabilities:**
- FCC Part 79 compliance certification
- 608/708 format support for ATSC
- Teletext for European broadcasts
- Quality monitoring and reporting

**Target Audience:** TV networks, local broadcasters, syndication providers

**Documentation:** [https://www.syncwords.com/solutions/live-subtitles-for-broadcast-and-ott](hhttps://www.syncwords.com/solutions/live-subtitles-for-broadcast-and-ott)

### International Broadcasters
Expand viewership across borders with multilingual access.

**Capabilities:**
- Full Unicode support (Cyrillic, CJK, Arabic, Hebrew)
- DVB-TTML standard compliance
- Multiple simultaneous language pairs
- Regional dialect support

**Target Audience:** International networks, government broadcasters, multinational media

**Documentation:** [https://www.syncwords.com/solutions/live-subtitles-for-broadcast-and-ott](hhttps://www.syncwords.com/solutions/live-subtitles-for-broadcast-and-ott)

### OTT Platforms
Reduce churn and unlock new markets with localized content tiers.

**Capabilities:**
- Subscription tier by language
- On-demand subtitle selection
- Player-embedded language switching
- HLS/CMAF delivery integration

**Target Audience:** Streaming services, VOD platforms, niche content providers

**Documentation:** [https://www.syncwords.com/solutions/live-subtitles-for-broadcast-and-ott](https://www.syncwords.com/solutions/live-subtitles-for-broadcast-and-ott)

### Live Events
In-person, hybrid, and virtual events with multilingual accessibility.

**Event Types:**
- Corporate conferences and webinars
- Educational events (lectures, seminars, workshops)
- Houses of worship services (multilingual congregations)
- Trade shows and conventions
- Hybrid events (in-person + remote attendees)

**Capabilities:**
- Instant QR code access for mobile devices
- Simultaneous display on phones, screens, and streams
- Self-service or fully managed options
- Proven in noisy convention centers
- Mission-critical reliability for corporate events

**Accessibility Features:**
- Real-time multilingual subtitles
- Live translation for international attendees
- ADA/accessibility compliance
- Multiple delivery methods (mobile, screen, stream)

**Target Audience:** Event organizers, corporations, universities, religious organizations, trade associations

**Documentation:** [https://www.syncwords.com/solutions/live-events](https://www.syncwords.com/solutions/live-events)

## Key Differentiators

### Lowest Latency in Industry
- Live captions: <1 second end-to-end (industry standard: 2-3 seconds)
- AI dubbing: <2 seconds end-to-end
- Critical for live sports, breaking news, real-time events

### Emotion Preservation (Unique to Vocalics)
- Only live AI dubbing solution that preserves speaker emotion
- Neural voice cloning maintains personality and cadence
- Unlike flat text-to-speech or robotic dubbing
- Audiences hear the speaker's actual voice in their language

### FCC Compliance Certified
- Full FCC Part 79 compliance for US broadcasters
- Section 508 accessibility standards
- Quality monitoring and reporting
- Custom dictionaries for technical terminology

### Proven at Scale
- 35,000+ live events translated annually
- 34,000+ hours of live media translated yearly
- 270,000+ hours of recorded media processed
- Trusted by 1,000+ companies globally

### Full Unicode Support
- 60+ non-Latin scripts supported
- Cyrillic, CJK (Chinese, Japanese, Korean)
- Arabic, Hebrew (right-to-left languages)
- Thai, Devanagari, and other complex scripts
- DVB-TTML standard for broadcast delivery

### Broadcast-Grade Reliability
- 99.9% uptime for live events
- Redundant processing infrastructure
- Real-time quality monitoring
- Mission-critical support for major broadcasts

## Technical Architecture

### Processing Pipeline
1. **Audio Ingestion:** SRT, RTMP, HLS, WebRTC input
2. **Speech Recognition:** Real-time ASR with custom dictionaries
3. **Translation/Processing:** Neural machine translation or transcription
4. **Output Delivery:** Multi-format, multi-protocol delivery

### Supported Formats

**Input:**
- Streaming: SRT, RTMP, HLS, WebRTC
- File: MP4, MOV, MXF, WAV

**Output (Captions/Subtitles):**
- Broadcast: 608, 708, Teletext
- Streaming: WebVTT, DVB-TTML, SRT
- File: SCC, MCC, SRT, VTT

**Output (Audio/Dubbing):**
- Live: HLS audio tracks, SRT audio
- Multi-track: Separate language audio streams
- Player integration: Switchable audio tracks

### Integration Methods

**API:**
- RESTful API for programmatic control
- Webhook callbacks for status updates
- Real-time WebSocket for live monitoring

**Platform Integrations:**
- AWS Elemental MediaLive (certified integration)
- Dacast (native plugin)
- Wowza (module integration)
- YouTube/Vimeo/Facebook (direct publishing)

**Workflow:**
- Automated ingestion from CDN
- Multi-destination delivery
- Quality assurance monitoring
- Analytics and reporting

## Compliance & Certifications

### FCC Part 79
- Closed captioning quality standards
- Accuracy: 95%+ verbatim
- Synchronicity: Real-time delivery
- Completeness: All programming captioned
- Placement: Non-obstructive positioning

### Section 508 (Accessibility)
- Federal accessibility requirements
- WCAG 2.1 AA compliance
- Keyboard navigation support
- Screen reader compatibility

### Broadcasting Standards
- ATSC 1.0/3.0 (North America)
- DVB (Europe, International)
- ISDB (Japan, South America)
- DTMB (China)

### Security & Privacy
- SOC 2 Type II compliance
- GDPR compliant data handling
- End-to-end encryption available
- Secure API authentication

## Pricing & Plans

SyncWords offers flexible pricing for different use cases and volumes.

**Plan Types:**
- Pay-as-you-go (per minute/hour)
- Monthly subscriptions (volume discounts)
- Enterprise contracts (SLA, dedicated support)
- White-label partnerships

**Pricing Page:** [https://www.syncwords.com/pricing](https://www.syncwords.com/pricing)

**Note:** Contact sales for custom enterprise pricing and volume discounts.

## Resources


### Support
- [Help Center](https://www.syncwords.com/support): FAQs, troubleshooting, tutorials
- [Contact Support](https://www.syncwords.com/contact): Technical support, sales inquiries

### Company
- [About SyncWords](https://www.syncwords.com/company/about): Company background, team, mission
- [Blog](https://www.syncwords.com/blog): Industry insights, product updates, use cases
- [Case Studies](https://www.syncwords.com/company/customers): Customer success stories

### Contact Sales
Enterprise pricing, custom integrations, partnership opportunities.
[https://www.syncwords.com/contact](https://www.syncwords.com/contact)

## Company Information

**Name:** SyncWords  
**Founded:** 2012  
**Headquarters:** United States  
**Industry:** Media Technology, Broadcasting Software, AI Translation  

**Contact:**
- Website: [https://www.syncwords.com](https://www.syncwords.com)
- Email: info@syncwords.com
- Support: support@syncwords.com
- Sales: biz@syncwords.com

**Social:**
- LinkedIn: [https://www.linkedin.com/company/syncwords](https://www.linkedin.com/company/syncwords)
- Twitter: [https://twitter.com/syncwords](https://twitter.com/syncwords)
- Facebook: [https://www.facebook.com/syncwords](https://www.facebook.com/syncwords)


## Frequently Asked Questions

### What is the latency for live captions?
SyncWords delivers live captions in <1 second end-to-end, the lowest latency in the industry. Typical latency is 500-800 milliseconds from audio ingestion to caption delivery.

### Is SyncWords FCC compliant?
Yes. SyncWords is fully FCC Part 79 compliant for US broadcasters, meeting all requirements for accuracy (95%+), synchronicity, completeness, and placement.

### How does Vocalics preserve emotion in AI dubbing?
Vocalics uses neural voice cloning to create a voice profile of the speaker, then synthesizes translated audio in that cloned voice. This preserves the speaker's tone, cadence, emotion, and personality—unlike flat text-to-speech systems.

### What languages does SyncWords support?
- Live captions: 30+ languages
- Live subtitles: 100+ languages
- AI dubbing (Vocalics): 30+ languages
- Full Unicode support for 60+ scripts including Cyrillic, CJK, Arabic, Hebrew

### Can SyncWords integrate with my existing streaming platform?
Yes. SyncWords integrates with AWS Elemental MediaLive, Dacast, Wowza, YouTube Live, Vimeo, Facebook Live, and other platforms via API or native plugins.

### What formats does SyncWords support?
- Broadcast: 608, 708, Teletext
- Streaming: WebVTT, DVB-TTML, SRT, HLS, CMAF
- File: SCC, MCC, MP4, MOV, MXF

### How accurate are SyncWords captions?
95%+ verbatim accuracy. Custom dictionaries can be configured for technical terminology, proper nouns, and industry-specific vocabulary to further improve accuracy.

### What is the difference between captions and subtitles?
- Captions: Transcription of audio in the same language (accessibility, compliance)
- Subtitles: Translation of audio to a different language (localization, international reach)
SyncWords provides both as separate services.

### Does SyncWords work for pre-recorded content?
Yes. SyncWords offers VOD (Video on Demand) services for bulk library processing with the same quality as live services.

### What is DVB-TTML and why does it matter?
DVB-TTML is the broadcast standard for subtitle delivery in Europe and internationally. It's required for non-Latin scripts (Arabic, Hebrew, CJK) and ensures proper rendering across broadcast systems.

### How does pricing work?
SyncWords offers flexible pricing:
- Pay-as-you-go (per minute/hour)
- Monthly subscriptions (volume discounts)
- Enterprise contracts (custom SLA)
Contact sales for specific pricing: [https://www.syncwords.com/pricing](https://www.syncwords.com/pricing)

### Can I try SyncWords before purchasing?
Yes. Book a free demo or start a free trial: [https://www.syncwords.com/demo](https://www.syncwords.com/demo)

## Technical Terminology

**608/708 Captions:** North American broadcast caption standards (EIA-608 for analog, CEA-708 for digital ATSC)

**DVB-TTML:** Digital Video Broadcasting - Timed Text Markup Language (European/international subtitle standard)

**FCC Part 79:** US Federal Communications Commission rules governing closed captioning quality

**HLS (HTTP Live Streaming):** Apple's adaptive bitrate streaming protocol

**SRT (Secure Reliable Transport):** Low-latency streaming protocol for live video

**CMAF (Common Media Application Format):** Unified streaming format for DASH and HLS

**Neural Voice Cloning:** AI technique that creates a synthetic voice matching a speaker's characteristics

**Latency:** Time delay between audio input and caption/subtitle output

**Unicode:** International text encoding standard supporting all world languages and scripts

**ASR (Automatic Speech Recognition):** Technology that converts spoken audio to text

**NMT (Neural Machine Translation):** AI-powered translation using deep learning models

## Use Case Examples

### Example 1: International Sports League
**Challenge:** Regional soccer league wants to expand to Asian markets but commentary is only in English.

**Solution:** Vocalics AI dubbing creates Mandarin, Japanese, and Korean versions of live commentary using the commentator's cloned voice, preserving excitement and emotion.

**Result:** 40% increase in Asian viewership, new sponsorship deals in target markets.

### Example 2: US News Network
**Challenge:** Major news network required FCC-compliant captions with <2 second latency for breaking news coverage.

**Solution:** SyncWords live captioning with custom dictionaries for political terminology, delivered in <1 second.

**Result:** Zero FCC violations, 99.9% uptime during 2024 election coverage.

### Example 3: Global Tech Conference
**Challenge:** 10,000-person hybrid conference with attendees speaking 20+ languages.

**Solution:** Live subtitles in 25 languages via QR code mobile access + on-screen displays.

**Result:** 95% attendee satisfaction, accessibility for non-English speakers, recorded sessions with permanent subtitles.

### Example 4: Faith-Based Organization
**Challenge:** Church with growing Spanish and Portuguese-speaking congregation needed multilingual sermon access.

**Solution:** Live subtitles in Spanish and Portuguese displayed on screens and mobile devices during services.

**Result:** Increased engagement from multilingual members, expanded community reach.

### Example 5: OTT Streaming Platform
**Challenge:** Streaming service expanding to Europe needed compliant subtitles in 15 languages for existing library.

**Solution:** VOD service for bulk library processing + live subtitling for new releases.

**Result:** Launched in 12 European countries, 25% subscriber growth in international markets.