SyncWords is a pay-per-use service. We only charge when a project is submitted and there are no hidden fees! Charges are based on media duration, and pro-rated to the minute. We will summarize the costs for every project and ask for your confirmation before any charge is made. We accept all major credit cards.

Enterprise customers are billed monthly, and can pay via credit card, or check. Payment is due in 30 days from invoice date.

Our proprietary AI technology syncs the media very accurately with the transcript generated by a trained professional, then we produce accurately timed and worded subtitles instantly converted to another language by a state-of-the-art machine translation engine. This way, we can deliver enormous volumes of subtitles in the shortest term. This process can be even faster and cheaper if you provide your accurate transcript or a source caption file.

For machine translation, the turnaround is immediate, right after the transcript is ready. If you add your transcript, there is no need to run human transcription, which takes 1 to 5 business days (depending on turnaround selection).

For human translation, the turnaround varies from 2 to 5 business days depending on the volume of media and how fast the transcript is accomplished (in case you have no transcript).

No. You can caption any quantity of media in Syncwords without any minimum limits.

Yes, we provide discounts for bulk volume or pre-payment. Please contact us to learn more.