This Partner Agreement (this “Agreement”) is made and entered into as of the ____ day of ____,2024 (“Effective Date”), by and between SyncWords Inc, a Delaware Corporation doing business as SyncWords (“SyncWords”) and _______________________, located at _______________________ (“Partner”). SyncWords and Partner are each referred to herein as a “Party,” and, collectively, as the “Parties.” The following Exhibits are hereby incorporated into this Agreement:
Exhibit A: Referral Agreement
Exhibit B: Reseller Agreement
Exhibit C: Reseller Fees
In consideration of the mutual covenants and undertakings as set forth herein and for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, SyncWords and Service Provider agree as follows:
1. Relationship.
- The parties are independent contractors. Partner is not an employee or agent of SyncWords and Partner’s employees are not employees or agents of SyncWords. Other than the limited rights set forth in this Agreement, Partner does not have, nor will hold itself out as having, any right, power, or authority to create any contract or obligation, either express or implied, on behalf of, in the name of, or binding upon SyncWords. Partner will conduct its business in a professional manner and with the highest standard of care. In carrying out its obligations under this Agreement, Partner will not act in a manner that is deceptive, misleading or unethical. Partner will not make any statement which is false or misleading regarding the Services or which disparages SyncWords.
2. Marketing Materials.
- Each party will furnish or make available to the other party relevant advertising materials and such other information that may be necessary to market the services to prospective customers. Such materials are the exclusive property of the party providing the materials. SyncWords hereby grants Partner permission to publish and display SyncWords’ name and logos on Partner’s website and to distribute SyncWords provided marketing materials to prospective customers. Partner hereby grants to SyncWords permission to publish and display Partner’s name and logo on SyncWords’ website and to distribute Partner provided marketing materials to prospective customers. Other than the express rights granted in this Partner Agreement, nothing contained in this Agreement will be construed to grant Partner any right, title or interest in or to any SyncWords intellectual property or any portion thereof.
3. Warranty and Disclaimer.
- Each party represents and warrants that (a) it has the right and authority to enter into this Agreement and to perform its obligations without the need to obtain any additional consents or approvals; and (b) the performance of its obligations under this Agreement will not breach or be in conflict with any other agreement to which that party is bound. SyncWords makes no representations or warranties to Partner with respect to the SyncWords’ services.
4. Indemnity.
- Partner will defend, indemnify and hold SyncWords and its affiliates, officers, directors and employees harmless against third party claims, arising out of Partner’s breach of this Agreement or its negligent acts or omissions arising out of or connected to its performance under this Agreement. SyncWords will defend, indemnify and hold Partner and its affiliates, officers, directors and employees harmless against third party claims, arising out of SyncWords’ breach of this Agreement or its negligent acts or omissions arising out of or connected to its performance under this Agreement.
5. Limitation of Liability.
- EXCEPT AS PROVIDEDHEREIN, IN NO EVENT WILL EITHER PARTY, OR ITS AFFILIATES, INDEPENDENTCONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS, ORSUPPLIERS BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, INDIRECT, PUNITIVE,SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR LOST BUSINESSOPPORTUNITY) THAT THE OTHER PARTY MAY INCUR OR EXPERIENCE BY REASON OF ITSHAVING ENTERED INTO OR RELIED ON THIS AGREEMENT, OR ARISING OUT OF THEPERFORMANCE OF THIS AGREEMENT, EVEN IF THE PARTY TO BE CHARGED WAS ADVISED ORKNEW OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION WILL APPLYREGARDLESS OF THE FORM OF THE CLAIM(S), IN WHICH SUCH LIABILITY MAY BEASSERTED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE. THELIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL NOT APPLY TO, NORLIMIT THE LIABILITY OF A PARTY OR ITS AFFILIATES, FOR: (I) ITS INDEMNIFICATION,DEFENSE AND HOLD HARMLESS OBLIGATIONS, OR (II) ANY GROSS NEGLIGENCE, FRAUD, ORWILLFUL OR INTENTIONAL MISCONDUCT. THE LIMITATIONS ON DAMAGES SET FORTH IN THISSECTION SHALL NOT APPLY TO, NOR LIMIT THE LIABILITY OF A PARTY OR ITSAFFILIATES FOR: (I) A MATERIAL BREACH OF ITS CONFIDENTIALITY OBLIGATIONS, (II)ITS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS OBLIGATIONS, OR (III) ANY GROSSNEGLIGENCE, FRAUD, OR WILLFUL OR INTENTIONAL MISCONDUCT.
6. Confidentiality.
- The term “Confidential Information” means any and all information or material that is proprietary or confidential to a party, whether or not marked as confidential or proprietary and whether or not such information is directly or indirectly disclosed, or whether or not disclosed orally or in written or electronic form, which relates to a party’s past, present or future research, development, designs, finances, business activities, pricing, knowhow, trade secrets, product roadmaps, customer or prospective customer lists, or vendor lists. In the case of SyncWords, Confidential Information includes any information provided to Partner through the Partner Network, including customer name, requirements or customer’s event information. Confidential Information does not include information that (a) is publicly available or otherwise publicly disseminated, provided that entry of such information into the public domain, or such public dissemination, is not the result of acts by the party receiving the Confidential Information (“Receiving Party”) in violation of this Agreement; (b) at the time received by the Receiving Party, is already rightfully and lawfully in its possession or known to it; or (c) is subsequently disclosed to the Receiving Party by a third-party that has the right to Partner Agreement make such disclosure. The Receiving Party agrees to (i) hold in confidence and not disclose, or use for its own or for any third party’s purposes, the Confidential Information of the party disclosing such Confidential Information (“Disclosing Party”); (ii) use the same degree of care, but no less than a reasonable degree of care, to protect Confidential Information from unauthorized access or disclosure; and (iii) promptly report to the Disclosing Party any unauthorized disclosure of Confidential Information of which the Receiving Party becomes aware. Notwithstanding anything in this Agreement to the contrary, the Receiving Party may disclose the Confidential Information of the Disclosing Party pursuant to a request of a governmental agency or a subpoena, order or other such legal process or requirement of law; provided that, the Receiving Party will (x) to the extent allowed by law, provide the Disclosing Party with notice of such request and allow the Disclosing Party an opportunity to respond to such request; (y) furnish only such portion of the Confidential Information the Receiving Party is advised in writing by counsel that it is legally required to disclose; and (z) cooperate with the Disclosing Party in its efforts to obtain an order or other reliable assurance that confidential treatment will be accorded to the portion of the Confidential Information that is required to be disclosed. Within thirty days after the termination of this Agreement, or after written request of the Disclosing Party, the Receiving Party will promptly: (1) return all Confidential Information and all copies thereof; (2) destroy all of its files and memoranda prepared based on the Confidential Information; and (3) provide the Disclosing Party with a written certification that all such information and materials have been returned or destroyed. Receiving Party agrees that, due to the unique nature of the Confidential Information, the unauthorized disclosure or use of the Confidential Information will cause irreparable harm and significant injury to the Disclosing Party, the extent of which will be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, Receiving Party agrees that Disclosing Party will have the right to seek an immediate injunction and other equitable relief enjoining any breach or threatened breach of this Section 7, in addition to any other available remedies which may be available to the Disclosing Party.
7. Term and Termination.
- This Agreement shall be in effect for an initial one (1)-year term commencing on the Effective Date, which shall hereinafter be referred to as the “Term” And will automatically renew unless either party terminates this Agreement 60 days prior to the end of each Term. Either Party may terminate this Agreement with cause by providing written notice to the other Party at least 30 (thirty) days prior to the effective date of the termination. The contract may be terminated automatically and without further notice upon the dissolution, liquidation, or winding up of either party, or upon a change of ownership of either party, whether by merger, acquisition, sale of assets, change in control, or otherwise. In such event, neither party shall have any further obligations or liabilities under this Agreement, except for those obligations and liabilities that by their nature survive termination, including but not limited to any indemnification obligations, confidentiality obligations, and obligations related to intellectual property rights. The termination of this Agreement pursuant to this section shall be without prejudice to any rights or remedies that either party may have accrued prior to such termination.
8. Insurance.
- During the term of this Agreement and for one year thereafter, Partner shall maintain the following insurance coverage: (i) commercial general liability insurance including products and completed operations coverage written on an occurrence basis with minimum limits of one million dollars ($1,000,000) per occurrence and two million dollars ($2,000,000) annual aggregate (collectively, “Policies”). All such Policies shall name SyncWords as an additional insured party and shall be primary to any of SyncWords; insurance policies. The Policies shall not be canceled without at least thirty (30) days advance written notice to SyncWords.
9. Applicable Law.
- This Agreement shall be governed by the laws of the State of New York without regard to its provisions on conflicts of law. Each Party hereby irrevocably consents to the exclusive jurisdiction and venue of any court of the State of New York located in the Borough of Manhattan, and/or the United States District Court for the Southern District of New York in connection with any dispute hereunder or the enforcement of any right or obligation hereunder. If legal action is brought to enforce any provision or right under this Agreement, then the prevailing Party shall be awarded all costs of enforcement, specifically including without limitation attorneys’ and experts’ fees and expenses, court costs and the costs of enforcing any orders or judgments.
10. Assignment.
- Partner will not assign this Agreement without the prior written consent of SyncWords. Any attempted assignment or delegation without the required consent will be null and void. SyncWords may assign this Agreement without Partner’s consent in the case of a merger, reorganization, acquisition, consolidation, or sale of all, or substantially all, of SyncWords’ assets. Subject to the foregoing, this Agreement will be binding upon and will inure to the benefit of the parties, their respective heirs, legal representatives, beneficiaries, successors, and permitted assigns.
11. Notices.
- Notices hereunder shall be in writing and shall be sent by internationally recognized overnight courier with tracking capabilities (such as Federal Express) to the address listed above with a contemporaneous e-mail to the business contact of each party.
12. Entire Agreement.
- This Agreement constitutes the entire agreement between SyncWords and Partner concerning the subject matter hereof and supersedes all prior and contemporaneous agreements between the parties. Only an instrument in writing that is signed by both parties and specifically states that it is intended to amend or modify this Agreement may amend this Agreement. No party is relying upon any warranties, representations, or inducements not set forth herein. The provisions of this Agreement will be deemed severable and the invalidity or unenforceability of any one or more of the provisions hereof will not affect the validity and enforceability of the other provisions hereof.
13. Waiver.
- No waiver of breach or failure to exercise any option, right or privilege under the terms of this Agreement on any occasion or occasions will be construed to be a waiver of the same or any other option, right, or privilege on any other occasion.
IN WITNESSWHEREOF, the parties have caused this Agreement to be executed by their duly authorized officers, as of the Effective Date.
[Signature Page Follows]
The Parties have caused this Referral Agreement to be executed by their duly authorized representatives as of the Effective Date.
Partner
[Name],a[State, Entity Type]
By:
Its:
SyncWords
SyncWords Inc,
By: Ashish Shah, Co-founder and CEO
EXHIBIT A
REFERRAL AGREEMENT
1. Appointment.
- SyncWords hereby appoints Partner, and Partner hereby accepts such appointment, as anon-exclusive referral partner for the referral of the certain customers to SyncWords for the services which are described in Exhibit D (“SyncWords Services”). Partner will be responsible for any costs Partner incurs in connection with Partner’s performance its obligations under this Exhibit.
2. Obligations.
- Partner agrees to: (i) transmit to the SyncWords without delay any order, inquiry or complaint concerning such SyncWords’ services; (ii) not make any representation, warranty or guarantee concerning the SyncWords Services, except as expressly authorized in writing; (iii) not directly or indirectly sell, solicit the sales of, market, distribute or promote any product or services that are competitive with the SyncWords Services; (iv) obtain and maintain all permits, licenses and government registrations necessary or appropriate and make all filings with governmental authorities required by applicable law; (v) conduct business in a manner that reflects favorably on SyncWords’ goodwill and reputation, avoid deceptive, misleading or unethical practices and make no false or misleading representations with regard SyncWords Services; and (vi) comply with all applicable laws and regulations in performing its obligations under this Agreement. Partner agrees that Partner is responsible for ensuring that the content or materials that Partner creates for customers complies with applicable law and that such content does not infringe upon the intellectual property rights of any third party.
3. Acceptance of Leads.
- When Partner believes that a particular lead represents a valid sales prospect for the SyncWords Services, Partner will notify SyncWords by registering the lead name along with sufficient contact information to SyncWords contact (as listed in Exhibit E) (and, upon submission, each lead a “Lead” and the registration email a “Lead Registration”). Each Lead is subject to acceptance or rejection by SyncWords, in its sole discretion. SyncWords may reject a Lead for any reason, including where (i) SyncWords is already in contact with such Lead;(ii) another party submitted the Lead to SyncWords; (iii) the Lead is already a customer of SyncWords; or (iv) the Lead Registration did not contain sufficient or accurate information. SyncWords will use commercially reasonable efforts to accept or reject a Lead within 5 business days of receipt of the Lead Registration. Once accepted, SyncWords and the Partner will collaborate to initiate contact with the Lead. SyncWords will issue the Lead a contract for execution for SyncWords Services (once executed, an “Order”). If an accepted Lead does not result in an executed Order within six (6) months of SyncWords’ acceptance of the Lead Registration, the Lead Registration will terminate and no fees shall be due or payable with respect to such Lead, even if a sale is completed after such six-month period. A terminated Lead Registration may not be resubmitted. The parties agree that completion of the Lead Registration process, the execution of the Order, and the Lead’s payment of the fees specified in such Order are conditions precedent to the payment of the Referral Fee described in Section 5 below.
4. Pricing and Terms of Purchase.
- The terms and conditions applicable to the SyncWords Services are those terms entered into between SyncWords and the applicable Lead pursuant to the Order. SyncWords will determine the pricing, payment and any other terms and conditions applicable to any SyncWords Services and may change any of the foregoing terms in SyncWords’ sole discretion; provided that, SyncWords agrees not to decrease the fees charged to a customer for the purposes of recouping any of the referral fees.
5. Referral Fees.
- During the term of- this Agreement, SyncWords shall pay Partner a fee equal to twenty percent (20%)of the Net Revenue of the Leads which occur during the first twelve months following the execution of the Order and for which payment is actually received by SyncWords (“Partner Referral Fee”). SyncWords shall pay Partner a fee equal to twenty percent (20%) of the Net Revenue of any- Renewals of Orders, provided the Partner has taken an active role in the renewal process. For purposes of clarity, the Partner Referral Fee is deemed earned upon SyncWords’ receipt of full payment of the fees specified in an Order. Partner Referral Fee payments due hereunder shall be made by SyncWords within thirty (30) days of SyncWords’ receipt of full payment from the applicable customer. SyncWords will provide Partner a statement showing Partner Referral Fees earned and any deductions made during the period covered by the statement. The statement and corresponding payment of Partner Referral Fees will be deemed to be correct and accepted for all purposes unless SyncWords receives an objection in writing from Partner within 30 days after the date of the statement. “Net Revenues” means the gross revenue specified in an Order, as applicable, less deductions for
(i) credits or discounts; (ii) import, export, value added, excise and sales taxes, tariffs, and custom duties; (iii) customary rebates, cash and trade discounts, in each case actually taken; and (iv) any travel and incidental expenses, any pass-through costs or licenses that are passed through to a customer without markup.
6. Termination of Referral Relationship.
- In the event of any termination of the Agreement or this Exhibit, other than SyncWords’ termination due to Partner’s breach of the Agreement, SyncWords will pay to Partner any referral fees which become due pursuant to the terms of this Exhibit with respect to Net Revenues actually received by SyncWords from a Lead which Lead was accepted prior to the effective date of termination.
EXHIBIT B
REFERRAL AGREEMENT
1. Appointment.
- SyncWords hereby appoints Partner as authorized reseller of SyncWords Services. The license fees applicable to the SyncWords Services are those fees included in Exhibit C. For the purposes of this Exhibit, the “Services” are those services indicated as services that may be resold by Reseller pursuant to Exhibit C. SyncWords may modify, update, or change the pricing associated with the Services on 30 days’ notice to Partner. Partner may only resell SyncWords Services in the United States unless expressly authorized by SyncWords.
2. Reselling Services.
- Partner will market the Services to prospective customers and may enter into contracts with customers for the resale of the Services. Partner will determine the prices and payment terms that apply to such contracts with customers; provided that, with respect to the access and use of the Services, Partner shall provide the Services to customer according to the SyncWords Service Agreement (“Terms”) located at www.syncwords.com/legal and such Terms shall be included in each Order (as defined in Section 3 below) presented to a prospective customer. Partner will not make any representations, warranties, or guarantees on behalf of SyncWords to any customer or prospective customer. By submitting an Order, Partner represents and warrants that the Order is the firm commitment of the customer for the Services specified in the Order and for the full term specified in the Order. All Orders are subject to acceptance or rejection by SyncWords for any reason, including where the Order is inaccurate or does not conform to this Agreement.
3. Fulfilling Orders.
- Upon the execution of an order for Services by a customer (“Order”),Partner will provide SyncWords with such Order. SyncWords may accept or reject such Order within five business days of SyncWords’ receipt. Partner will be responsible for invoicing customers pursuant to the terms of the Order. Partner is responsible for ensuring that any taxes or duties which may be assessed on the Services are included in the Order and collected and remitted by Partner. SyncWords will provide the Services indicated on the Order to such customers in accordance with the Terms.
4. Reseller Payments to SyncWords.
- SyncWords shall invoice Partner for the Services in each Order in accordance with the fees which are applicable to the Services as describe in Section 1 of this Exhibit. The fees payable by Partner to SyncWords are due within 30 days of the date of invoice. SyncWords’ right to payment of any fee is not contingent upon customer’s payment or Partner’s collection of any fees.
5. Onboarding and Support.
- Onboarding is included for Partner, and account support is available for Partner to customize new sessions. Partner is responsible for onboarding customers and providing first level support to customers. Support levels are available to Partner and to customers in accordance with Exhibit C.
EXHIBIT C
PROGRAM FEES AND BENEFITS (for Reseller Program only)