Enterprise Dow Jones
For Dow Jones, human-captioned company events and AI-translated captions for global audiences have run on SyncWords since 2020, event after event.
The story
Human captioners and AI, one platform
The challenge
Dow Jones holds accessibility to a high standard: company-wide meetings need the quality of a human captioner, and international events need multiple languages at once.
The solution
SyncWords human captioners deliver live captions straight into Zoom for company all-hands meetings, and each event's transcript is cleaned, retimed and returned as a polished SRT file afterwards. For an event in Asia, AI captioning delivered English, Japanese, Mandarin and Korean simultaneously via QR code.
The result
A relationship running since 2020, with events every few weeks. One platform covers both human-captioned meetings and multilingual AI events, and end audiences have graded the caption quality highly.
Bring live captions, subtitles and dubbing to your workflow.
Tell us about your live production, languages and compliance needs. We’ll scope a workflow that fits.