For Public Safety Canada, live captioning with English-French translation makes federal events accessible in both official languages, with no added production.
Read case study Government & public sector
Accessible, multilingual government meetings and broadcasts
Support your Section 508, ADA and EU accessibility obligations with live captions, and serve constituents in their own language across public meetings, parliamentary sessions and agency broadcasts.
- WCAG · ADA · 508
- EN/ES · EN/FR
- Live & on-demand
- Granicus · Zoom · Teams
- Secure cloud
Trusted by public-health agencies, federal departments and county governments
Why SyncWords
Dependable for official proceedings
Public meetings can’t go dark or fall out of compliance. SyncWords delivers captions from a secure cloud infrastructure with dual-pipeline resiliency, 99.99% uptime and a 24/7 support team. Recurring event programs run on the same buyer, template and budget.
- 24/7
- Support
- 99.99%
- Uptime
- See matrix
- Languages
- 508 / ADA
- Mandates supported
Cloud workflow
Deployed before the next session
Cloud delivery means no hardware purchase and no procurement cycle: a public meeting can be captioned this week, not next quarter.
Reliable at scale
Built for 24/7
Dual-pipeline resiliency and 24/7 support.
Government & public sector
Built for public-sector accessibility
Mandate-driven accessibility plus growing multi-language constituent obligations.
Request a demoAccessibility mandates
Captions that help you meet your accessibility mandates, from Section 508 to the EU Accessibility Act.
90 input and 163 subtitle languages
Transcribe 90 input languages and translate into 163 target languages, including languages written in Arabic, Cyrillic, CJK and Hebrew scripts.
Public meetings & sessions
Caption council meetings, legislative sessions and constituent broadcasts. Also suited to diplomatic speeches, town halls, press briefings, and crisis communications.
Live AI dubbing
Dub proceedings into 86 languages with 900+ voices. Voice transfer carries the original speaker’s tone, pacing and emotion across 38 languages. Captions and subtitles are included with every dub at no additional charge.
Secure facilities
HIPAA- and FERPA-ready facilities for sensitive VOD.
Platform integrations
Integrates with Granicus, Swagit, Zoom, Teams and 100+ event platforms.
Custom dictionaries & glossaries
Agency names, official titles, and place names stay accurate with custom ASR dictionaries and translation glossaries.
Public-sector mandate
Built for how government buys
Match the language pair to the constituent obligation, integrate with the meeting platform, and run it as a recurring program.
EN/ES for local & state
Spanish translation as a constituent-services obligation in Texas, Florida, California, Illinois and more.
EN/FR for federal Canada
A proven, repeatable pattern for Official Languages Act obligations.
Multilingual for parliaments & UN
Scottish Gaelic, Māori, the EU regime and the UN’s 6 official languages.
Meeting-platform fit
Granicus, Swagit, CivicPlus, Zoom and Teams for public-meeting streaming.
Repeat the program without rebuilding it
Save recurring settings, schedules, dictionaries and delivery paths so each session starts from a proven template.
Secure & resilient
Secure cloud, dual-pipeline resiliency and HIPAA- and FERPA-ready facilities.
Video on demand
Pre-recorded video, captioned in minutes
Captions ready in minutes
Instant transcription, captioning, and subtitling for pre-recorded government and public-sector videos, in the languages your constituents speak.
Sync editor
An interactive, proprietary Sync Editor produces well-synchronized transcripts and lets staff review and correct before publishing.
Broadcast- and web-ready exports
Return SRT, WebVTT, TTML/IMSC, SCC, EBU-STL, DFXP and more, with custom format mapping on request.
Bulk uploads
Process archives at scale with bulk uploads, in HIPAA- and FERPA-ready facilities for sensitive content.
Case studies
Proof in production
Real public-sector accessibility deployments. What we built, and how it turned out.
For the CDC, live captioning across three concurrent sessions over four days kept a major public event fully accessible without extra staffing.
Read case study
For the NIH, live and offline captioning brought accessibility to their programming with no change to how sessions are run.
Read case study
For the Texas Legislative Council, cloud captioning replaced the on-prem caption encoder: live streams go to SyncWords, captions come back embedded, and the contract keeps renewing.
Read case studyGovernment & public sector FAQ
Does this help us meet Section 508 and ADA?
Yes. SyncWords captions support WCAG, ADA, Section 504/508, Bill 96 and EU Accessibility Act obligations for public meetings and broadcasts.
Can we serve constituents in multiple languages?
Yes. Live captions translate into subtitles in real time, and AI dubbing can run from the same feed.
Is it secure for sensitive content?
Yes. HIPAA- and FERPA-ready facilities are available for sensitive VOD.
Is it suitable for parliamentary sessions?
Yes. Live council meetings, legislative sessions and agency broadcasts, with dual-pipeline resiliency.
Does it fit our meeting platform?
SyncWords delivers captions into civic platforms such as Granicus, Swagit, and CivicPlus, integrates with Zoom and Microsoft Teams, and integrates with AWS Elemental (MediaLive, MediaPackage, MediaConnect) for broadcast workflows. Delivery options include an embedded widget (JavaScript or iFrame), in-player captions for HLS players, a standalone URL, and QR code access for mobile.
How large an audience can it serve?
Concurrent HD/4K streams with no fixed cap, and at least 10,000 simultaneous viewers on the caption widget.
How should we structure a contract?
Many government customers structure recurring meeting programs under a single procurement and template to simplify budgeting.
What about EN/FR for Canadian federal entities?
EN↔FR is a proven pattern (Public Safety Canada) that helps federal entities meet Official Languages Act obligations.
Can you caption our pre-recorded videos?
Yes. VOD transcription, captioning, and subtitling delivers finished captions in minutes, with translated subtitles, a proprietary Sync Editor for review, bulk uploads, and export in any format (.srt, .vtt, .scc, .json, and more).
Is there an API?
Yes. Use the API to create and schedule live services, manage terminology, control language outputs and export finished caption files from your own systems.
Make public proceedings accessible to everyone.
Talk to our team about captions and translations for your meetings and broadcasts.